We provide advanced, enterprise level Information Technology services to clients in the Dallas / Ft. Worth metroplex. Our focus is to provide reliable network infrastructure management for small and medium size businesses. With over fifteen years of hands on experience we have the knowledge and tools to get the job done right the first time.
We provide solutions that deliver comprehensive, enterprise class support and management services at a fixed, predictable cost. Our managed service support plans deliver outstanding support and put you back in control of your technology spending. Our plans offer maintenance and management services affordably tailored to your small business needs with predictable, fixed monthly fees. We offer a comprehensive suite of support services including network monitoring and maintenance that deliver an outstanding return on investment. Using state of the art remote servicing technology supported by expert staff, we support your networks, servers and desktops to keep your software up-to-date and operations running 24/7/365.
Some of the key customer benefits of using us as your IT Department include:
On-Site services include, but are not limited to:
Scherler Technology Group has built a strong team of experienced, Microsoft Certified Field Engineers who can deliver premiere on-site technical services anywhere in the Dallas / Fort Worth Metroplex. With this service, you'll have the benefit of having these professionals on-site at your location to design, maintain, and optimize every aspect of your IT systems. These services are delivered first come first serve and range from virus detection, extraction, and other network security management issues to computer support, help desk services and network troubleshooting.
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Network Monitoring
In addition to scheduled on-site services, customers receive 24/7 network monitoring services. This is offered as part of the basic support plan. While not a replacement for all on-site support, this service is a cost-effective method for managing critical network elements.
Our network monitoring tools allow for the anticipation and quick resolution of network issues before they become major problems
Remote server support speeds up issue resolution and reduces downtime
We utilize thorough inspection of Event Logs and other key server components as pre-emptive action to failures and other network slowness issues.
If your network is slow, we will know why.
Remote Support
Remote PC support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced engineers combine to enable us to resolve most IT problems without wasting time and expense by traveling to your site. We provide excellent remote support and are excited to offer new ways of delivering fast and low-cost problem resolution.
Key aspects of remote PC support are:
User support for desktop operating systems, office productivity applications, some spyware removal, network admin services (account creation etc) and much more.
Get your issues resolved FASTER.
Phone Support
When you need to speak with a technical expert, phone the STG Help Desk. You'll be tapping into one of the areas most experienced support staffs. Phone support can be escalated to onsite service when necessary, but in the vast majority of cases your IT problems can be resolved over the phone or through a combination of phone support and remote access.
Tired of not being able to understand your tech support?
We speak great english, even if you don't.
David Kent Scherler III
Managing Director
Kent Scherler is founder and President of Scherler Technology Group. Before STG he had a rewarding 10 year career working for key strategic telecom and data companies such as Microsoft, Verizon, Samsung, and Dell. He held the positions of Information Technology Manager, Senior Network Engineer, and Regional VP of Technology Services
Kents steadfast and tireless commitment to building a local market leading information technology solutions company is second to none. By providing an unprecedented value proposition through the use of a stellar backup soluton, highly efficient processes, and people of the highest integrity, he has set the standard of excellence for his team to follow.
Please use the contact form to automatically send us an email or call us directly at 817-668-5864.
Normal business hours are 8am to 5pm Monday through Friday. After hours and weekend calls will be returned as soon as possible.
If you are not a current client but have an emergency need, please call the number
above and leave a detailed voicemail.
